Effective Date: 2026
Website: https://kcapsules.co.uk

At KCapsules, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following information:

  • Personal details such as name, email address, phone number
  • Information submitted through contact or quote request forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and quote requests
  • Provide product information and customer support
  • Improve our website and services
  • Communicate with you regarding your project or request
  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing (UK & GDPR)

We process your personal data based on:

  • Your consent (when submitting forms)
  • Legitimate business interests
  • Legal obligations where applicable

4. Cookies

Our website uses cookies to enhance user experience and analyze website performance. You can control or disable cookies through your browser settings. Continued use of our website implies consent to our use of cookies.

5. Data Sharing

Your data may be shared only with:

  • Service providers involved in website hosting or analytics
  • Legal or regulatory authorities if required by law

All third parties are required to protect your data and use it only for the intended purpose.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to data processing

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website.